What makes you think of a business ?

by Ashvini on January 8, 2011 · 4 comments

in Business

Think Quality-> Which business name comes to your mind?

Think great “Customer Service” without a flaw-> Name that company

Think of last time some business exceeded your expectation. Which one was it and why did it so?

Think of an excellent product. What comes to your mind ?

Why do the names you think come out first? What is that made the experience memorable?

Can you do this with your business?  Think!!!!

Now think of the opposite experiences. A company that brought you tears, a company that did not deliver and the company that cheated on you.

Note down the differences. This is the delta that a business needs to cover before it can get into customers’ minds.

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{ 4 comments }

Alka January 9, 2011 at 11:57 am

Hmmm… Cerebral…the post made my mind jog a bit.. this is true and relevant for every business endeavor.

Ashvini Kumar Saxena January 9, 2011 at 12:38 pm

Thank you Alka, for dropping by and commenting.

Aswani January 9, 2011 at 10:44 am

Exactly yes…you are very correct. We need to look into those points first before we have any possible solution or anything that makes our venture more successful. I am keeping points in my mind. Thanks for sharing..

Ashvini Kumar Saxena January 9, 2011 at 12:40 pm

Thanks Aswani once again. I feel great that you are enjoying the posts

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