March 4, 2014
I really don’t understand why companies leave customer service sections/department to unconcerned management and staff. This weekend was full of experience with three different businesses. Car rental service I had to take service from car rental services as I could not drive my own car for some reason. The driver reached at my place half […]
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February 8, 2011
1800 numbers are common everywhere. They give a company a professional edge. If however, behind this 1800 number, there lurks a bad IVR, it is going to destroy credibility more than ever. I often note down the options when calling a company service center as 1-2-3-1-1 -> get to billing information 1-3-4-2-1 -> talk to […]
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